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Got Any Questions?
Feel free to get in touch with us if you have any queries regarding our products or your order. Our team is always available to assist you!
FAQs
If you have any other questions or need further assistance, feel free to reach out to our customer support. We are committed to providing an exceptional shopping experience for all cap enthusiasts.
How can I place an order?
To place an order, simply browse our collection, select the cap(s) you like, and add them to your shopping cart. Proceed to the checkout page, provide your shipping details, and make the payment. Your order will be confirmed, and you will receive a confirmation email with the order details.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and online banking transfers. We strive to offer secure payment options for your convenience.
What are your shipping options and costs?
We offer standard shipping within the country at a flat rate for both standard and express shipping, you will see the available shipping options and their associated costs.
How long does shipping take?
The estimated delivery time depends on your location and the shipping method chosen. Typically, domestic orders are delivered within 2 to 8 Business days and Express orders within 1 to 4 business days. Once your order is shipped, you will receive a tracking number to monitor its progress.
Do you offer returns or exchanges?
Yes, we offer returns and exchanges. If you receive a damaged or defective cap, please contact our customer support within 7 days of receiving the order. We will guide you through the return process and arrange for a replacement or refund.
Can I cancel or modify my order?
If you wish to cancel or modify your order, please reach out to our customer support as soon as possible. We will do our best to accommodate your request; however, please note that once an order has been shipped, it cannot be canceled or modified.
Are all caps one-size-fits-all?
Most of our caps are adjustable and designed to fit a wide range of head sizes. However, we provide detailed product descriptions and sizing information for each cap to help you make an informed decision. Please refer to the specific cap's details for more information on sizing.
Are the colors of the caps accurate in the product images?
We make every effort to display the colors of our caps as accurately as possible. However, please note that colors may vary slightly due to lighting conditions and individual monitor settings. We recommend reading the product descriptions and considering customer reviews for a better understanding of the cap's appearance.
Do you offer bulk or wholesale discounts?
Yes, we offer bulk and wholesale discounts for larger orders. If you are interested in placing a bulk order or becoming a wholesale partner, please contact our customer support team. They will provide you with more information and assist you with the process.